Shipping policy

 

Shipping Policy:

At Dione Glow, we are committed to ensuring your order reaches you safely and in a timely manner. Once your order has been processed and dispatched, you will receive a confirmation email with your tracking information and an estimated delivery date.

Customers are responsible for being available to receive their packages on the scheduled delivery date. We strongly encourage you to track your order using the provided tracking link to stay updated on its progress.

Please note:

Dione Glow is not responsible for delays caused by couriers, nor for lost or stolen packages after they have been dispatched. However, we are happy to assist where possible and will do our best to help you resolve any issues that may arise.

If you have any questions about your delivery, feel free to contact our customer care team at info@dioneglow.com